Dear Colleague,
I am writing to inform you about an important change regarding the Social Security Administration (SSA) office in Poughkeepsie, NY. At Social Security, we are committed to providing quality customer service, and as part of that commitment, we regularly evaluate the condition of our offices to ensure they meet the needs of the public.
Beginning Thursday, January 30, 2025, the office located at 332 Main Street, Poughkeepsie, NY 12601, will be temporarily closed for renovations. During this time, individuals requiring in-person services may visit the Middletown office located at 85 Crystal Run Road Suite 100, Middletown, NY 10941.
Starting Monday, February 17, 2025, the Poughkeepsie office will open a small contact station at its current location, 332 Main Street, Poughkeepsie, NY 12601, offering limited in-person services throughout the renovation period.
For your convenience, the Poughkeepsie office will maintain the same levels of service by telephone: 877-405-6747 or by Fax (833) 926-2689. Additionally, many Social Security services are available online at www.socialsecurity.gov or by calling our toll-free number: 800-772-1213 (TTY: 800-325-0778). We encourage you to utilize these online services and schedule appointments in advance to avoid unnecessary trips to the temporary office.
We appreciate your patience and cooperation during this brief period of renovation. Our goal is to continue the highest level of service. Thank you for your continued support.
Sincerely,
Odily Bonilla
Public Affairs Specialist
297 Knollwood Rd, White Plains, NY 10607
866-331-8134 X 17734
If you’re 18 or older and work, open your my Social Security account today at www.socialsecurity.gov/myaccount. Make sure your earnings information is correct. If you’re receiving benefits already, manage your information online!